Business Development Officer, (Reference: 022/BS/B1)

Job Description

LAB360 is a world-class Medical Laboratory providing quality pathology services in Nigeria and offering clients a wide range of regular and rare in-house laboratory tests required for diagnosis and treatment of medical ailments with same day turnaround time. LAB360 provides comprehensive, multidisciplinary pathology services ranging from haematology, special coagulation, clinical chemistry, endocrinology, virology, immunology and basic microbiology with services and product lines meeting requirements for modern-day laboratory procedures and real-time healthcare demands.

In support of this work, LAAB360 seeks a Business Development Officer to generate sales and institutional client relationships for the Medical Laboratory.

This role will build upon its over 2-year operations in the Abuja. With increased public awareness around the role of medical testing systems for organizations, health facilities and individuals, this is an exciting time to step into a growing organization and help deliver critical capacity towards sales generation for the Medical Laboratory.

We are looking for an individual who is highly motivated, results-driven, passionate about community and health innovations, in addition to having the professionalism and experience to succeed in a demanding role that is critical to the success of the organization. The ideal candidate is comfortable working outside the office environment, cold calling, and scheduling meetings or presentations at potential client’s offices, while communicating the value of local and regional Medical Laboratory services. We seek someone with a dynamic personality who is passionate about sales and marketing, interested in learning new sales techniques, and committed to building the case for a more sustainable system.

The Business Development Officer will work primarily in Abuja and its environs.

Responsibilities 

  • Drive sales revenue. Establish, develop, and foster quality relationships with potential anchor institutions and community organizations across Abuja.
  • Provide key account management to high volume, mission-aligned buyers.
  • Educate and advise potential customers on the benefits of Medical Laboratory testing and health awareness in general, corporate sustainability targets, and a benefit to communities, workplaces and health facilities.
  • Network with current customers, groups, and institutional partners to identify new potential customers; schedule appointments and diligently follow up.
  • Ensure proactive approach to maintain positive customer relations through ongoing communication, defining expectations, and working collaboratively with the Medical Lab Scientist to find solutions to customers’ needs.
  • Coordinate with office management to resolve customer problems and ensure high quality customer experience.
  • Track outreach and other metrics; collect data about customer preferences.
  • Regularly evaluate and make suggestions about how we can adapt to ensure a better customer experience and increase our impact on consumers and producers alike.

Skills & Experience

  1. 3-5 years of relationship management or sales/development experience within the health or institutional sectors with HND or BSc degree.
  2. Knowledge of health innovation, business development and medical laboratory services
  3. Understanding of public and private procurement processes and the leverage points to drive change
  4. Experience working within diverse communities and/or demonstrated commitment to diversity, equity, and inclusion
  5. Ability to work collaboratively across teams
  6. Strong communication and presentation skills
  7. Excellent technical capabilities: Microsoft Office skills (PowerPoint and Excel) and ability to learn new technology quickly

Benefits

  • Salary commensurate with experience

To apply Send a cover letter addressing the job requirment and a copy of your CV to recruitment@lab360.ng using the Job Title as the subject of the email.

Applicants will only be contacted if shortlisted for interview.